When it comes to large corporations, it doesn’t really matter if a few bad eggs get hired — there are plenty of good workers to take up the slack. On the other hand, if you have a small business with 10 or fewer staff, then everyone needs to pull their weight if the company is going to succeed. If one worker slacks off or doesn’t turn up, you have lost 10% or more of your workforce. This can have a massive impact on a small business that is trying to grow.
The key to dealing with employee performance is to recruit good workers and then hang on to them. If they are truly capable, then they can probably get a job anywhere, including a rival company, so you want to give them a good reason to stay.
Be Flexible With Your Roster
If an employee has major family or other commitments, then they may not be able to work typical hours. For example, if their family has only one car, then they may have to drop the kids and school and their partner off at work. They may then struggle to make a 9 am start time. Offering an hour or two leeway can really help them out.
Show That You Actually Care
Being the boss isn’t easy. Obviously, you can’t just let your workers do whatever they want, especially if you want your business to succeed. On the other hand, nobody wants to work for a tyrant. You should aim to be strict but also compassionate with your workers. Let them know that you generally appreciate their hard work.
One of the main reasons that workers quit jobs is due to not feeling valued. You don’t want them to end up working for your competitor so show them that you care. It could be as simple as a pat on the back or something more substantial like putting on a free lunch.
Pay Your Staff What They’re Worth
If you try to cut down on every dollar and only offer the lowest salaries that you can get away with, then your top workers probably won’t stick around long. If a worker is continually performing well you should offer them regular pay increases. If you’re not sure what a fair pay is then do some research. For example, if you’re running a small Michigan medical practice, then you may need to look up the typical medical assistant hourly wage in Michigan. Doing so will give you an idea of whether you’re offering a competitive salary or not.
You don’t want to let your top performers slip out the door and end up working for your rivals. If you want your small business to succeed, then you need dedicated workers who are willing to stick it out for the long term. Constantly having to hire and train new staff is costly and time consuming. That’s why it’s much better to do everything in your power to hang on to your best workers. If you’re struggling with your employee relations and management, then consider putting some of these tips into practice.